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J21540

HR Customer Support Advisor

JOB TYPE

SALARY

CLIENT

LOCATION

RECRUITER

RECRUITER EMAIL

RECRUITER TEL NO.

Contract

Whitley, Coventry

Ellie Beeson

01268 582900

Position Title: HR Customer Support Advisor

Duration: 12 Month Rolling Contract

Location: Whitley

Division: Human Resources

Position Description:
• HR Advisor, Contact Centre
• This position will be responsible for supporting employees with transactional HR processes.

Skills Required:
• Has previously worked in HR Advisory roles where they have been required to understand company policies and procedures and help the employee to understand these policies
• Ability to follow a set process, whilst still offering personalised service on an individual basis
• Excellent communication skills - both written and verbal

Experience Preferred:
• Previously worked in a HR shared Service Environment
• Knowledge of employment law
• Working knowledge of a query management ticketing system - preferred CloudforService (C4S)
• Working knowledge of HR systems e.g. SAP, SuccessFactors CIPD Qualified

Additional Information:
• Home based with a few days a week in Whitley

Professional Services

J21540

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