HR Customer Support Advisor
RECRUITER TEL NO.
Position Title: HR Customer Support Advisor
Duration: 12 Month Rolling Contract
Division: Human Resources
• HR Advisor, Contact Centre
• This position will be responsible for supporting employees with transactional HR processes.
• Has previously worked in HR Advisory roles where they have been required to understand company policies and procedures and help the employee to understand these policies
• Ability to follow a set process, whilst still offering personalised service on an individual basis
• Excellent communication skills - both written and verbal
• Previously worked in a HR shared Service Environment
• Knowledge of employment law
• Working knowledge of a query management ticketing system - preferred CloudforService (C4S)
• Working knowledge of HR systems e.g. SAP, SuccessFactors CIPD Qualified
• Home based with a few days a week in Whitley