J19945

Employee Relations & Projects Consultant

JOB TYPE

SALARY

LOCATION

RECRUITER

RECRUITER EMAIL

RECRUITER TEL NO.

Contract

Coventry

Ellie Beeson

01268 582900

Order Ref: 37170

Position Title: Employee Relations & Projects Consultant

Duration: Contract

Location: Coventry

Division: Human Resources

Position Description:
• Employee Relations & Projects Consultant
• As part of the Employee Relations and Engagement team, you’ll join the Employee Relations operational team providing subject matter expertise and project leadership on issues related to employee relations.
• Taking the lead, you’ll contribute to the project management and delivery of a broad spectrum of employee relations related operational projects.

Skills Required:
• Essential: To be successful within this role, you'll ideally hold a CIPD level 7 qualification or, be qualified through experience and must have worked in a HR professional role.
• You'll have a generalist background with operational customer-facing experience.
• Essential: An individual with a customer first mind-set who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable
• An individual, who works independently, is results driven, demonstrating tenacity, drive and perseverance with the ability to deliver operational plans in a complex, highly demanding environment.
• An individual with the capability to combine a short term, pragmatic focus with medium term planning
• A resilient and enthusiastic who responds constructively to new ideas and inputs
• A good communicator with the ability to communicate complex ideas
• An effective team player, actively develops and supports team members
• Essential: Experienced in managing TUPE activities, including liaising and educating customer groups and keeping stakeholders well informed

Skills Preferred:
• In your role, you’ll provide technical subject-matter expertise and project management for operational projects requiring Employee Relations support.
• This would include supporting the delivery of activities such as restructuring/redeployment, employee transfers/exit programmes, pay and conditions negotiations and implementation, TUPE insourcing/outsourcing, and other HR or business projects.
• Provide expertise, interpretation and understand the applicability of ER items including policies, TUPE, and employment-law-related matters.
• You will liaise and interface as required with relevant tier-2 teams and CoEs on policy development, required updates, and deployment.
• Manage and resolve escalated complex ER related queries, identifying and liaising with other tier-2 areas and appropriate stakeholders and CoEs including OGC/Legal and Payroll.
• You will establish risks and implications and propose recommended solutions and courses of action ensuring that escalation and authorisation is sought where required.
• Update and maintain content for the People Portal, AskHR, the Client Way and any other resource ensuring that accurate and relevant information is available.
• Be responsible for the process maps and work instructions related to relevant ER content, ensuring that they are regularly reviewed, optimised and kept up to date.
• Coordinate and manage relevant ER documentation.
• You will ensure the documents are legally compliant and in line with the Clients’ agreements, liaising with OGC/Legal as required.
• You will also ensure the successful implementation of any changes.
• Provide support and learning to colleagues as required.
• Ensure that knowledge is shared widely and readily available.

Experience Preferred:
• Desirable: Knowledge and experience of operating in a collective agreement environment (involving multiple terms and conditions of employment and policies) and experience of policy development.
• A good knowledge of employment contracts, including risks and implications.
• A good working knowledge of employment law and related practices including TUPE, redundancy, consultation requirements, and employment contracts.
• Demonstrable project management and problem-solving skills with a resilient and tenacious attitude.
• To be self-motivated and diligent your approach, with high standards and close attention to detail.
• Experience of stakeholder management and external benchmarking Competence in all Microsoft Office software and a strong ability to assess and understand alternative technical solutions to support
• Desirable: An individual with the ability to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style

Education Required:
• In your role, you’ll provide technical subject-matter expertise and project management for operational projects requiring Employee Relations support.
• This would include supporting the delivery of activities such as restructuring/redeployment, employee transfers/exit programmes, pay and conditions negotiations and implementation, TUPE insourcing/outsourcing, and other HR or business projects.
• Provide expertise, interpretation and understand the applicability of ER items including policies, TUPE, and employment-law-related matters.
• You will liaise and interface as required with relevant tier-2 teams and CoEs on policy development, required updates, and deployment.
• Manage and resolve escalated complex ER related queries, identifying and liaising with other tier-2 areas and appropriate stakeholders and CoEs including OGC/Legal and Payroll.
• You will establish risks and implications and propose recommended solutions and courses of action ensuring that escalation and authorisation is sought where required.
• Update and maintain content for the People Portal, AskHR, the Clients’ Way and any other resource ensuring that accurate and relevant information is available.
• Be responsible for the process maps and work instructions related to relevant ER content, ensuring that they are regularly reviewed, optimised and kept up to date.
• Coordinate and manage relevant ER documentation, including employment contracts and related documents.
• You will ensure the documents are legally compliant and in line with the clients’ agreements, liaising with OGC/Legal as required.
• You will also ensure the successful implementation of any changes.

Education Preferred:
• Provide support and learning to colleagues as required.
• Ensure that knowledge is shared widely and readily available.
• Support the operations at HR Direct for Employee Relations and Engagement and manage your own performance delivery
• Deliver a HR customer service focused on the resolution of complex enquiries regarding HR policies, process and procedure
• Maintain and build effective relationships with the wider HR community and the business i.e. CoE, Shared Delivery HR, Business HR and customer base
• Operational management to ensure all transactional and administrative processes are executed accurately as per the service level agreements
• Work effectively as part of the wider HR Direct operational team
• Support the development, maintenance and deployment of policies under the HR Direct area
• Undertake any other work as directed by their line manager in connection with their job as may be requested

J19945

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