J21435

People Services Advisor – Polish Speaking

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Contract

Professional Services

Birmingham

Inside

Rolling Contract

Adele Middlehurst

01268 582900

Position Title: People Services Advisor – Polish Speaking

Duration: Contract

Location: Bournville

Summary of responsibilities:
• This position is based in a busy Shared Service Centre in Bournville, Birmingham and will provide virtual support to onshore customers across a variety of markets in Europe.
• This role will become an expert in our core processes and work flexibly across our different work streams to support where we have the highest demand.
• The role involves day-to-day people administration activities, including but not limited to: Leavers, leave of absence, preparing internal offer and internal compensation proposals, employee data changes and data entry, handling employee queries, process improvement and continuous improvement projects.

Three Key Skills
• Meticulously attending to details
• Meeting deadlines and strong prioritization skills
• Administration with a strong customer-service orientation

Primary Skills Required:
• Polish language required.
• The successful person should have good problem solving skills, excellent attention to detail, be able to prioritise their work and enjoy working in a busy, fast-paced environment, whilst juggling speed and accuracy.
• Comfortable in dealing with ambiguity, with the ability to pick up new processes and systems with ease

Additional Skills Preferred:
• It would be desirable for the successful candidate to have an additional European language (list of languages provided).

Experience Required:
• HR or Customer Service experience is desired but not essential.
• MS Office, especially Excel

Additional Experience Preferred:
• Working with a case management system

J21435

People Services Advisor – Polish Speaking

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